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Customer Reviews
TERRI'S FLOWER SHOP
Local Naugatuck, CT florist
Average Customer Rating: 4.9 of 5 stars. (98 reviews)
Date: Mar 06, 2017
Name:

State/Province: CA

Terri, After paying of $12.00, why is there a service fee of $5.00? Karen
Stephanie's Reply:
Date: Mar 07, 2017, 7:34 am

ply:Date: Mar 06, 2017, 8:28 pm Hi Karen, we've recently had some changes made to our website and you've brought to my attention that the explanation to your question has been removed from our website. The $12 would be a delivery charge, this charge is computed by the mileage to destination . The additional charge is a service charge by our website provider. They securely process your payment and relay the order to our store. You may avoid this charge by calling us directly (203)729-2249.
Date: Feb 28, 2017
Name:

State/Province: CT

The flowers were lovely, and it was actually delivered on time and to the correct address. With other companies and businesses these things have happened. Admittedly I had some sticker shock at how much the bouquets were. Overall, it was a pleasant experience.
Stephanie's Reply:
Date: Mar 06, 2017, 8:28 pm

Hi Karen, we've recently had some changes made to our website and you've brought to my attention that the explanation to your question has been removed from our website. The $12 would be a delivery charge, this charge is computed by the mileage to destination . The additional charge is a service charge by our website provider. They securely process your payment and relay the order to our store. You may avoid this charge by calling us directly (203)729-2249.
Michael M's Reply:
Date: Mar 07, 2017, 5:50 am

I'm pretty sure that this reply was not meant for me. But I appreciate the information anyway!
Stephanie's Reply:
Date: Mar 07, 2017, 7:52 am

Sorry- this is what happens when I try to use a phone to do everything! Lol, thank you for your business and I'm glad your gift was well received ;)
Date: Feb 14, 2017
Name:

State/Province: CT

Thank you for THE MOST Beaitiful roses I have ever seen!!!!! Love to see a local business that produces amazing work!! You and my Fiancé made my Valentines Day AMAZING
Date: Jan 04, 2017
Name:

State/Province: CT

We just got a call from the basket recipient. She loved her basket and said it had more than she could ever think of. She was extremely happy with the delivery and because of that we thank you very much!
Date: Dec 31, 2016
Name:

State/Province: FL

Again a beautiful arrangement sent by TERRI'S. Couldn't be happier with their service!!
Date: Dec 26, 2016
Name:

State/Province: NY

I went on line to look for a flower shop close by where my daughter worked. I was so pleased with the beautiful flowers I ordered for my daughter. She sent me a picture and they were perfect. Thank you so much.
Date: Dec 10, 2016
Name:

State/Province: CO

I always order flowers from Terri's and am usually very satisfied. When you live so far it is nice to know you can rely on a good florist.i
Stephanie's Reply:
Date: Dec 18, 2016, 9:02 am

Thank you! It is equally good to have clients near and far to rely on as well!!!
Date: Nov 15, 2016
Name:

State/Province: CT

I am always very satisfied with Terry's. The flowers are always delivered promptly and as promised. Their flowers never disappoint me. Always fresh and beautiful arrangements. Certainly worth every penny every time.
Stephanie's Reply:
Date: Nov 18, 2016, 1:57 pm

Thank you Shannon! We really pride ourselves on the freshness and quality of our flowers.
Date: Nov 07, 2016
Name:

State/Province: CT

We just celebrated our wedding on October 29th and Terri's Flower Shop did all the centerpieces and other flowers for our special day. Everything was PERFECT!!! The guests raved about how beautiful the centerpieces and other arrangements were. Stephanie was a pleasure to work with and made it easy for us to make all the decisions along the way. We had a perfect day and cannot thank Stephanie at Terri's Flower Shop enough for her part in that day! Would definitely use their services gain in the future!
Stephanie's Reply:
Date: Nov 08, 2016, 4:08 pm

Thanks Joe, my pleasure! It is always an honor to provide beautiful flowers for such an important life event.
Date: Oct 31, 2016
Name:

State/Province: CT

The flowers were beautiful! When she brought them home on Friday they looked just as they did when she received the on Monday. So I had no issues there. The add ins were a miss, they candy I ordered was out of stock but they did call so I did get to choose the substitute but the small stuffed was really not worth it regardless of the brand. I will get flowers there again but I will spend money on flowers not add ones. Thank you.
Stephanie's Reply:
Date: Nov 08, 2016, 4:11 pm

Thank you for the feedback Kathy- duly noted. Gund is a great brand but does not win prizes for their perceived value. So happy the flowers were a hit!
Date: Oct 24, 2016
Name:

State/Province: CT

The arrangements were beautiful and delivered on time.
Date: Aug 16, 2016
Name:

State/Province: NY

The flowers were excellent.
Date: Jul 21, 2016
Name:

State/Province: CT

The bouquet for Casey was beautiful. It made her Mother smile at such a difficult time. Thankyou! Jacqueline Bronson
Date: Jul 16, 2016
Name:

State/Province: AZ

My daughter and son said that they were beautiful
Date: Jun 14, 2016
Name:

State/Province: CT

The flowers that we done for a friend's funeral were beautiful. They took a picture of a crown of flowers that the deceased had worn on her wedding day and created a beautiful heart wreath and flowers around the urn. They captured the spirit of the person beautifully! Lovely job!
Date: Jun 07, 2016
Name:

State/Province: IL

I ordered flowers from my boss for a wake and they were stunning. So much prettier than the picture which was already beautiful.
Date: May 03, 2016
Name:

State/Province: CT

it was so easy ordering on line i was made aware via email the flowers had been delivered and heard they were beautiful. i liked that i could see what the arrangement looked like before purchasing.
Stephanie's Reply:
Date: May 03, 2016, 8:21 am

Thank you! We always try to come as close as we can to the pictures.
Date: May 03, 2016
Name:

State/Province: CT

it was so easy ordering on line i was made aware via email the flowers had been delivered and heard they were beautiful. i liked that i could see what the arrangement looked like before purchasing.
Date: May 01, 2016
Name:

State/Province: IA

My Grandmother said the flowers were amazing. Thanks for helping us celebrate her 95th birthday.
Date: Mar 09, 2016
Name:

State/Province: CT

Terry's has done numerous arrangements for our family. I love their knowledge and their designs. I would highly recommend Terri's for any occassion.
Date: Feb 22, 2016
Name:

State/Province: CT

Beautiful flower arrangements never disappoints.
Date: Dec 07, 2015
Name:

State/Province: VA

Not living in Connecticut made it difficult when trying to order flowers for my family in the Naugatuck area. Being able to call and speak to a friendly and knowledgeable florist at Terri's Flower Shop has made buying floral gifts so much easier. They even email a photo of the arrangement before it is delivered so I can actually see what I've bought. Keep up the excellent service and beautiful floral arrangements.
Date: Dec 07, 2015
Name:

State/Province: VA

Not living in Connecticut made it difficult when trying to order flowers for my family in the Naugatuck area. Being able to call and speak to a friendly and knowledgeable florist at Terri's Flower Shop has made buying floral gifts so much easier. They even email a photo of the arrangement before it is delivered so I can actually see what I've bought. Keep up the excellent service and beautiful floral arrangements.
Date: Nov 28, 2015
Name:

State/Province: CT

The floral arrangement I received for Thanksgiving is another work of art by Terri's in Naugatuck, CT. I have had it for 4 days now & it is as fresh as ever. Terri's never disappoints!!
Date: Oct 18, 2015
Name:

State/Province: CT

I have used Terri's on multiple occasions. They have always provided amazing service and prompt delivery. I won't use any other florist at this point.
Stephanie's Reply:
Date: Oct 19, 2015, 9:46 am

Thank you, Mike, we appreciate your loyalty! If ever the situation arises where you HAVE to use someone else (out of our delivery area) keep it local and stay away from online order gatherers.
Date: Oct 13, 2015
Name:

State/Province: NE

Always happy with the prompt service and beautiful flowers. I appreciate hat this is a local florist who handles their orders and deliveries themself. No middle man taking orders. Thank you!
STEPHANIE's Reply:
Date: Oct 16, 2015, 3:34 pm

Thank you for your support and raving review. Keep on keeping it local!!!
Date: Sep 24, 2015
Name:

State/Province: CT

Absolutely beautiful arrangement! The flowers were delivered to work as a surprise and the colors are just amazing. I've ordered from Terri's before as well and I'm never disappointed.
Date: Sep 16, 2015
Name:

State/Province: CT

I always use Terri's. The selection, presentation and service are all outstanding!
Stephanie's Reply:
Date: Sep 16, 2015, 2:53 pm

Thank you...we try our best!!!
Date: Sep 02, 2015
Name:

State/Province: CT

Terry's did the flowers for our wedding and I can not say enough about how wonderful they were. Stephanie and her staff were so easy to work with and they made our day so special. They listened to our vision and turned it into a reality. thank you so much!!!!
Stephanie's Reply:
Date: Sep 04, 2015, 7:34 am

Sara and Derek- thank you for allowing us the priviledge to do your wedding flowers!!! We appreciate your kind words, congratulations and thank you too!!!
Date: Aug 20, 2015
Name:

State/Province: CT

Customer service was excellent and they got my order out on time!
Date: Aug 06, 2015
Name:

State/Province: CT

Thank you very much the flowers were perfect
Stephanie's Reply:
Date: Aug 06, 2015, 11:32 am

Thank you!
Date: Aug 03, 2015
Name:

State/Province: MD

I ordered the flowers around midnight of August 3rd. They were delivered the same day before 2 pm. I live 6 and half hrs away and I'm very impressed with the quality and how fast they put this together for me. Thank You
Stephanie's Reply:
Date: Aug 05, 2015, 10:24 am

Why thank you! We try to fulfill everyone's orders as closely and promptly as possible.
Date: Jul 16, 2015
Name:

State/Province: VA

I ordered a plant for my grandmother's birthday. She was beyond happy when it got delivered. Not only was the plant beautiful but the shop also arranged 3 roses in the plant. My grandmother couldn't have been more happy with her delivery. Thank you Terri's flower shop for a job well done.
Date: Jul 08, 2015
Name:

State/Province: CT

Thank you again for putting a gorgeous patriotic tribute of flowers together for Lou Pratte's funeral. I'll always come back to your shop for future arrangements.
Stephanie's Reply:
Date: Jul 08, 2015, 12:52 pm

Thank you! Please continue to come back we are always available when you need us. Funeral tribute or on a happier note a birthday or a congratulations for a brand new baby perhaps!
Date: Jun 27, 2015
Name:

State/Province: CT

Great service! Recipient was extremely pleased!
Date: May 26, 2015
Name:

State/Province: CT

Loved the customer service, loved the floral arrangements! It was the day of the wake...about 5 hours to put two significant arrangements together and Terri's Flower Shop did a wonderful job! The arrangements were above and beyond any other arrangement there. I would trust this shop with all of my floral needs. Thanks so much!
STEPHANIE's Reply:
Date: May 27, 2015, 10:03 am

Samantha took care of you, she is pretty awesome over the phone (in person too)! Thank you for the honor of placing your trust in us to create unseen pieces for a loved one at such a difficult time. Thank you, we always aim to please!
Date: May 09, 2015
Name:

State/Province: MI

Once again you've made my mother very happy today with the beautiful arrangement in a gorgeous vase. The picture you sent to me was awesome. Thank you again for your outstanding service and personal touch on all the arrangements you've made for me over the years.
Date: May 08, 2015
Name:

State/Province: CT

Thanks for surprising my 88 year old Mother while she was having her hair done at the hair salon. Really made her day and she was the talk of the salon. The flowers, as always, were fresh and beautifully displayed.
Date: May 02, 2015
Name:

State/Province: NY

The flowers arrived at a memorial service in Naugatuck exactly on time and were very much appreciated by the family of the deceased. I wish I could have seen the flowers! Thank you.
Stephanie's Reply:
Date: May 03, 2015, 9:09 pm

So sorry we didn't get a picture, somehow your order got missed by the camera!
Date: Mar 21, 2015
Name:

State/Province: KY

I could not have been happier or more impressed. Thank you very much!!
Date: Feb 14, 2015
Name:

State/Province: CT

Terri's just never disappoints! The arrangement I received last week is still beautiful. The combination of unusual flowers as well as the varying shades of pink, rose & fuchsia make it very unique....certainly not the standard "cookie-cutter" bouquet! I even received a telephone call ahead of the delivery to assure I would be at home to receive this gorgeous arrangement. Terri's Flowers is, in a word, terrific!
STEPHANIE's Reply:
Date: Feb 16, 2015, 10:34 am

THAT'S GREAT TO HEAR...THANK YOU!!!
Date: Feb 04, 2015
Name:

State/Province: CT

Excellent!
Date: Jan 26, 2015
Name:

State/Province: PA

WOW!! My son ordered flowers from PA to be delivered to my sister here in Seymour. They are UNIQUE and gorgeous! Our dad owned a flower shop in PA and we are not very easily impressed!! Thanx for your creative use of different flowers. It is APPRECIATED greatly!! :)
STEPHANIE's Reply:
Date: Jan 26, 2015, 1:08 pm

WOW!!! Thank you, always a pleasure.
Date: Dec 31, 2014
Name:

State/Province: IA

My flower order was promptly delivered and exceeded expectations. Although the candles were missing from the order; Terri's staff were quick to respond to my call and resolve the issue. THANK YOU!
Date: Dec 08, 2014
Name:

State/Province: CT

Our experience with Terri's Flower Shop was extraordinary. We spoke to Irene to place an order, and to our delight she was very professional, courteous and kind.
Date: Nov 17, 2014
Name:

State/Province: CT

Absolutely Gorgeous! The flowers are stunning and fresh. The packaging was elegant and impressive. Thank you so much for these top-quality flowers.
Date: Oct 08, 2014
Name:

State/Province: FL

I was very satisfied using Terri's Flower Shop online. The family who received my flowers for a visitation/funeral were quite pleased with my arrangement. Obviously we can only rely on photos when we choose flowers out of state but i was pleased with the choices and the prices after looking at some other shops.
Date: Sep 29, 2014
Name:

State/Province: CT

I came to Stephanie, knowing nothing about flowers. We spoke about the vision and the feel i wanted to create for my wedding.. And boy did i get more then i expected. Terri's florist made my wedding just that more exquisite the centerpieces were perfect and the bouquets, the bouquets were all beautiful. I cannot get over how beautiful everything came out. I wish i was getting married all over again just so i can see what arrangement she will come up with next. Thank you so much again Stephanie, everything was beautiful!
Date: Sep 08, 2014
Name:

State/Province: CT

THANKS FOR THE MOST COURTEOUS AND EFFICIENT SERVICE. YES, I FOUND THE WEBSITE SO VERY USER FRIENDLY AS WELL. I DEFINITELY WILL KEEP YOUR SHOP IN MIND FOR NEAR OR LOCAL DELIVERIES IN THE FUTURE.
Date: Jun 01, 2014
Name:

State/Province: FL

web site was easy to use. a lot of choices. our gift arrived on time and the person who received it commented on how nice I was. would order again from terri's
Date: May 17, 2014
Name:

State/Province: CT

Date: May 07, 2014
Name:

State/Province: CT

Excellent and Reliable Service. My sister who lives in India always uses Terri's to deliver flowers to us on special occasions. The arrangements are beautiful and the delivery is on time as well.. Thank you!
Date: Apr 21, 2014
Name:

State/Province: CT

The floral piece I received is beautiful. It is an interesting combination of flowers & colors, far from the usual "generic" arrangements presented by most other floral vendors. Thank you for always being so creative & original! I know I will enjoy this bouquet for many days to come.
Date: Apr 19, 2014
Name:

State/Province: ME

the girl I spoke to was very upbeat and courteous. I was sent a picture of the arrangement and it was beautiful. Most important my mother LOVED the flowers and candy. I will use the shop again in the future.
Date: Mar 16, 2014
Name:

State/Province: CT

I have used Terri's before & have never been disappointed.
Date: Feb 19, 2014
Name:

State/Province: CT

In my 64 years these are the nicest and most aromatic roses I have ever had. Thank you. Gaila
Date: Feb 17, 2014
Name:

State/Province: CT

I've been to Terri's many times, and I never leave disappointed. I've purchased three corsages, and worn three boutonnieres- all incredibly made, and unique. Every piece is made special. I always receive compliments on the flowers- people always seem so impressed...for good reason! When I get home after each prom, I dry the flowers, making them little keepsakes. 6/5 stars
Date: Jan 23, 2014
Name:

State/Province: TX

Arrangement delivered on time & with care; phone call made ahead of time to insure my mom (88) was at home & able to come to door; flowers were healthy, vibrant and well-presented; my mom truly loves your deliveries!
Date: Jan 04, 2014
Name:

State/Province: NV

My mom who owns a business across the street recommended me to use Terri's shop directly instead of Teleflora and others. Terri's never disappointed me. Everyone was more than happy with floral arrangements and fresh flowers :) Thank you!
Date: Jan 03, 2014
Name:

State/Province: ON

HI From Canada , i have ordered flower's from Terri's for my sister who lives in Nagatuck CT..AND EVERYTIME MY SISTER SAY'S THEY ARE ALWAYS BEAUTIFUL . I AND MY SISTER REALLY APPRECIATE SUCH GOOD SERVICE. THANK YOU AND A VERY HAPPY NEW YEAR. FROM LORRAINE IN CANADA
Date: Jan 02, 2014
Name:

State/Province: CT

Easy, user friendly, and generally a very good experience. Arrangement was beautiful and price appropriate. Terri's staff was professional and caring - calling to double check on spelling of names. Excellent, thank you.
Date: Dec 17, 2013
Name:

State/Province: NY

Excellent service.
Date: Dec 13, 2013
Name:

State/Province: FL

Flowers were beautiful!
Date: Nov 29, 2013
Name:

State/Province: CT

I received an absolutely gorgeous fall floral arrangement in time for Thanksgiving. It was beautiful with a striking color combination of unusual flowers and greenery presented in a tall glass cylinder. It truly was out of the ordinary. This was yet another of several arrangements that I have received from Terry's and as always, Terry's does not disappoint! Thank you.....keep on doing great work!
Date: Nov 27, 2013
Name:

State/Province: CT

TERRI'S FLOWER SHOP made my wedding, the wedding of my dreams. They did an amazing job bringing all of my thoughts and ideas to life. The flowers were gorgeous!! I loved them, my wedding party loved them. I couldn't have asked for better. Thank you Stephanie for really going above and beyond!!
Date: Nov 05, 2013
Name:

State/Province: CT

I really love getting the picture of the arrangement and it was more beautiful than I expected. The customer service is always great!
Date: Nov 05, 2013
Name:

State/Province: CT

I really love getting the picture of the arrangement and it was more beautiful than I expected. The customer service is always great!
Date: Sep 26, 2013
Name:

State/Province: CT

Gorgeous rose arrangements that last! My husband has ordered me two different rose arrangements that he had delivered to our home on two different occasions. I was impressed with the flowers as well as delivery. My husband was pleased as well.
Date: Sep 09, 2013
Name:

State/Province: GA

I was very pleased that you called me when I forgot to add a signature to the card. Thank you.
Date: Jul 17, 2013
Name:

State/Province: IT

Ordering flowers from Australia I was a little apprehensive. Feedback from the family confirmed Terri's Celebration pack of flowers, chocolates and balloons was fantastic. Thank you for your prompt service and beautiful flowers.
Date: Jul 04, 2013
Name:

State/Province: TX

Excellent service, fast delivery
Date: Jun 20, 2013
Name:

State/Province: CT

I think it is important to support local businesses, and Terri's has never disappointed me. Although have never actually seen the arrangements I have had sent to people, my recipients have always told me how stunningly beautiful the flowers from Terri's were.
Date: Jun 19, 2013
Name:

State/Province: CT

Attended the Ice Cream Social at School and they had beautiful floral arrangements that look like Ice Cream Cones and Sundaes.
Date: Jun 04, 2013
Name:

State/Province:

As written on Yelp from wedding 10/27/12: Stephanie Fusco at Terri's did the flowers for my wedding, and to say they were gorgeous is an understatement. They were exactly what I had in mind, and I got so many compliments on them. Not only were the flowers perfect, but Stephanie was great, too. She listened to all of my ideas, threw out some of her own, humored me by looking at my Pinterest boards, and texted me pictures of the flowers while she was working on them to make sure they were what I wanted. She is responsive and talented, and you can tell she really loves and takes pride in what she does. Working with her was a joy!
Date: Jun 03, 2013
Name:

State/Province: CT

Date: May 25, 2013
Name:

State/Province: MI

Always a pleasure ordering flowers from you. The Mother's Day flowers you delivered to Mom are still like they were on the day she received them. I'll definitely continue doing business with you, even though I'm from MI. Thank you for everything.
Date: May 24, 2013
Name:

State/Province: SC

I did not appreciate a processing fee on top of the delivery fee. The final fee did not show up until the last minute. The "fee" should have been included in the price. I should not have to pay extra when I don't even talk to a person and the order is automated.
Date: Apr 28, 2013
Name:

State/Province: CT

Date: Apr 22, 2013
Name:

State/Province: CT

Date: Apr 03, 2013
Name:

State/Province: CT

We have both sent and received for many occasions using Terri's and always has been great
Date: Mar 24, 2013
Name:

State/Province: FL

Great service and excellent product!
Date: Feb 28, 2013
Name:

State/Province: CT

The arrangement was wonderful as always
Date: Feb 28, 2013
Name:

State/Province: MA

As always the follow through was great, including a special request that was made online, which was followed-up immediately by phone for clarification and implementation. Thanks so very much! tm
Date: Feb 24, 2013
Name:

State/Province: CT

The arrangement was very nice. We have used Terri's on many occasions and it is always wonderful.
Date: Feb 20, 2013
Name:

State/Province: FL

Super fast delivery and my sister said there was a lot of good "junk" in the smiley mug!!! Thanks!
Date: Jan 21, 2013
Name:

State/Province: CT

Date: Jan 04, 2013
Name:

State/Province: CT

It was a last minute idea and Terri's delivered. Awesome job. I will use terri's in the future and also recommend them to friends and family.
Date: Dec 30, 2012
Name:

State/Province: MI

Excellent service and a quality product!!
Date: Dec 29, 2012
Name:

State/Province: CT

I am very happy with my order from Terri's. I was able to have an arrangement delivered on the same day. The recipient reported that the arrangement was beautiful. Thank you.
Date: Dec 25, 2012
Name:

State/Province:

Sweet, sweet Stephanie, You really are truly an angel and know how to make someone happy. Not only is this arrangement beautiful, it is from your heart !!! You are the best. The arrangements for our holiday lunch are SPECTACULAR !!! thanks so much, you are a true artist. Love, hugs and best wishes for a wonderful Christmas and Happy Healthy New Year. Thanks so much, I just love you !!! Judy
Date: Dec 17, 2012
Name:

State/Province: GA

Terri's is great! Been doing business with them for years and still do since I moved to GA. Thank you for making such a beautiful arrangement for my mom today. Ordered and delivered same day. She loved it and brightened up her day!!
Date: Dec 03, 2012
Name:

State/Province: CT

The floral piece you created for my wife's memorial service at TERRI'S was beautifully. Thanks for being so helpful in my time of need.
Date: Feb 05, 2008
Name:

State/Province: FL

WE HAVE USED TERRI'S ON SEVERAL OCCASIONS AND THEY HAVE ALWAYS EXCEEDED OUR EXPECTATIONS!

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TERRI'S FLOWER SHOP
174 Church Street
Naugatuck, CT. 06770
Local: (203) 729-2249

All prices shown in US dollars



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